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Getting Started

Account setup, first steps, and onboarding

12 articles
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Prayer & Devotionals

Using the prayer journal and daily readings

8 articles
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AI Companion

How the Spiritual Companion works and its limits

6 articles
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Courses & Learning

Finding, enrolling, and completing courses

10 articles
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Community & Groups

Joining groups, posting, and direct messages

9 articles
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Billing & Subscriptions

Plans, payments, trials, and cancellation

11 articles
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Giving

Donations, recurring gifts, and receipts

7 articles
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Privacy & Security

Data, account security, and permissions

8 articles

Popular articles

πŸ“„How do I cancel my subscription?Billing
πŸ“„Can I use Elevate Chapel without a paid plan?Getting Started
πŸ“„Is the AI Spiritual Companion real or just a bot?AI Companion
πŸ“„How do I set up my prayer reminders?Prayer
πŸ“„What happens to my donation β€” where does it go?Giving
πŸ“„How do I join a private group?Community
πŸ“„Can I download sermons to listen offline?Courses
πŸ“„How do I get a giving statement for taxes?Billing

Quick answers

Is the free plan really free forever?

Yes. The free plan includes daily devotionals, the prayer journal, community prayer wall, two free courses, and basic giving tools β€” permanently. No credit card required.

Can I export my journal entries and prayers?

Yes. From your Profile β†’ App Settings β†’ Privacy & Data, you can download a full export of your journals, prayers, and giving history as a PDF or CSV.

What happens to my streak if I miss a day?

Your streak resets on a missed day. Premium members get 3 Streak Shields per month that protect against a single missed day β€” they activate automatically when needed.

Is my AI Companion conversation private?

Yes. AI conversations are encrypted at rest and in transit. They are never used to train AI models or shared with third parties. You can delete them at any time from your settings.

Can I suggest a faith tradition or persona for the AI Companion?

Absolutely. We review all persona suggestions. Email feedback@elevatechapel.online with your suggestion and the theological background.

Still need help?

Our support team is available Monday–Friday, 9am–6pm EST.